Very clean place, the staff was more than accommodating, I believe it is family-owned judging by the way the staff interacted with each other which was a nice Personal Touch. I overslept due to being from a different time zone and they were forgiving and did not charge me for an extra day. My only complaint, which was completely out of their control, was a lack of parking spaces, but obviously way more people were parked there than they had rooms for, so that wasn't really a big deal, plus I was able to just park in a neighboring parking lot and I didn't get towed or ticketed.
Received a phone call in middle of day of check in. Hotel staff was asking if I was still coming to the hotel??? I said yes but as explained on reservation I was travelling with a group on motorcycles from Toronto to St Charles Illinois and check in was late. It was only 2:00pm at this time and we still had miles to go. He said he'd have to charge card on file for all rooms which I had reserved. I said card on my file was to hold rooms and each individual riding with me would check in on arrival. When we arrived charges were already done on my card and rooms we had requested on ground floor were given out earlier. Never happened before at any hotel and we travel as a group multiple times a year.
Good business location for western suburbs. Quite clean and right downtown for good dining.
Hotel is nice, clean and a good value. Be aware there is no elevator that we found & there are 2 floors. If you can't do stairs you should request a 1st floor room. Also the breakfast was ok but the area was very cramped.
This is an older hotel, but it was clean and I feel I definitely got what I expected for the price. The staff was nice and very accommodating. The breakfast had many choices and the fruit was nice as well. The staff continually made sure everything was full. We had trouble with the TV and they sent someone down immediately to fix it. We were in town for a wedding and we enjoyed our stay.
Best Western Inn Of St Charles is a US Lodging based in St Charles, Illinois. Best Western Inn Of St Charles is located at 1635 E Main St, St Charles, IL 60174, USA.
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